The Initial Appointment is normally conducted at one of our offices, but due to the impacts of the Coronavirus, we're taking things digital.

On the day of your appointment, one of our friendly staff members will contact you to conduct the appointment over the phone at the scheduled time - so make sure you keep an eye out for our call.

Before then, please take some time to read through the attached information and complete the steps below. Our staff will provide further information over the phone during the appointment.

Initial Appointments may be conducted over Microsoft teams. View tutorials for information to help you set up for, and join a meeting.

2. Once you have reviewed the documents, reply to the email you received and confirm that you have reviewed the information and understand how your information may be collected and used for the purposes of providing Employment Services to you.

3. To ensure that we're able to provide you with tailored and suitable services, we'd like to get to know you.

Follow the link below to complete our Pre-Employment Survey via our website.

Enter your Job Seeker ID number and your Date of Birth to begin the survey.
Please contact us on 136 123 if you need assistance with accessing your Job Seeker ID number.

Need help with writing your resume, cover letters or searching for work online?

Ask about our free resume service when you are talking to our staff member.

The staff member can refer you to one of our friendly and experienced Vocational Trainers who will conduct a one on one chat via phone or web link to assist you.

4. Set up your myGov account and digital services

If you haven't got a myGov account, follow the instructions using the following link to set up your account

For more information on how to manage some of your requirements online, visit

(Submit Job Search Efforts, Using the Job Seeker App, Agreeing to your Job Plan online etc.)

If you have any questions or require assistance before your appointment, please do not hesitate to contact us on 136 123.

We look forward to working with you to support you into sustainable employment.

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