By phone
By phone

Call us on 136 123 (8:30–5:00 AEST, Monday to Friday).

Please note that we do experience peak times for phone calls which might mean a small wait on hold. We aim to keep inconvenience to a minimum, though delays of several minutes are possible.
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By chat
By chat

Please make use of our chat bot to ask questions, you'll see it on the bottom right of your screen.
Visit an office
Visit an office

If you'd prefer to have a face-to-face chat, please find your nearest office.
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Contact The Department of Education, Skills and Employment
Contact The Department of Education, Skills and Employment

1800 805 260 or employment.gov.au/feedback-and-enquiry-form
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24/7 Crisis support
24/7 Crisis support

If you are feeling distressed, you’re not in this alone. Lifeline is available to help you 24/7 on 13 11 14. We have also compiled a list of helpful resources on our Crisis Support Page.
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