The Salvation Army Employment Plus collects your personal and sensitive information that we believe is reasonably necessary to provide you with the employment services, job seeker assistance and training services that we offer.

By providing us with this personal information you consent to our use or disclosure of your information for a secondary purpose directly related to the primary purpose.

Information you have provided to us will be used in three ways:

  • To communicate new services and offerings, and at times, highlight any opportunities available with special promotions or offers. You’ll have the option to opt-out for any of these communications by clicking on the unsubscribe option available.
  • To create an accurate and holistic view of the Employment Plus customer base.
  • To send periodical communications that you have opted-in to receive. We do not send out to “spam” our customers in any way and honour their right to privacy

Unless permitted by law, we will not use this information for any other purpose without your consent.

The information we collect includes:

  • the information you provide to us in writing,
  • any additional information you provide to our staff, and
  • any information we may need to collect about you from third parties on your behalf.

You can access this information at any time by contacting your Employment Plus consultant or our National Service Centre.

You do have the option of not identifying yourself or using an assumed name for certain matters, unless we consider it is unworkable for some reason. If you wish not to identify yourself, then you must tell us in writing so it can be considered.

By not collecting this information we may be unable to provide you with the employment services, job seeker assistance and training services that we offer.

The collection of this sensitive and personal information may be required by the Social Security Act 1991 (Cth), Social Security (Administration) Act 1999 (Cth) and other social and employment services legislation.

In order to provide you with these services, you consent to our collecting of sensitive and personal information about you. View and complete the full Employment Plus Privacy Notice and forward to your local Employment Plus representative.

Smart, Skilled and Hired Program

In order to provide employment services and assistance under the ‘Smart, Skilled and Hired’ program, Employment Plus (acting as a contractor of the Department of Industry) is required to collect ‘sensitive’ information that is additional to personal information such as name, date of birth, place of birth. This ‘sensitive’ information may include details of:

  • schooling and other educational experiences;
  • cultural background, to ensure that you are provided with the most appropriate service or a translator if required;
  • medical conditions, injuries or disabilities, for example to provide you with appropriate support services and/or to ensure your suitability for certain employment opportunities and activities;
  • housing status and sustainability – this allows the provider to provide you with appropriate support services if required;
  • membership of a professional or trade association, for example to provide you with appropriate vocational training or accreditation.

Employment Plus will generally collect such information directly from you; however your information may also be collected from:

  • other Government agencies and departments who may have referred you to the YE Program;
  • Service Providers and/or third parties including where work experience or voluntary work activities are undertaken. Employers offering volunteer or work experience places;
  • Support Service Providers such as mental health services, housing and accommodation services, alcohol and other drug treatment services.

The New South Wales Government’s privacy practices are regulated by the New South Wales Privacy and Personal Protection Act 1998 (PPIP Act). For more information please visit:

Your information and third party disclosure

In order to provide you with our services, we may need to disclose your information to organisations and individuals that carry out functions on behalf of or in conjunction with Employment Plus. These organisations and individuals may include the above sources of information, as well as Work for the Dole programs and Probation and Parole services.

The Salvation Army Employment Plus is committed to upholding the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). We recognise the importance of privacy and community awareness regarding the collection, use, disclosure and security of personal and sensitive information which we may collect during the course of our many functions. As part of The Salvation Army, we follow The Salvation Army’s Privacy Policy. This Privacy Policy sets out how we manage your personal and sensitive information and protect your privacy in accordance with the Australian Privacy Principles –

In addition:

  • we have implemented and use Display Advertising;
  • we use Remarketing with Google Analytics to advertise online;
  • third-party vendors, including Google, show our ads on sites across the Internet;
  • we and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on someone’s past visits to our website; and
  • users can opt out by utilising Google’s Opt-Out Browser Add On ( and/or Ads Preferences Manager (

If you have any questions or concerns about how we manage your privacy, please discuss these with your Employment Plus consultant or contact our National Service Centre on 136 123. Alternatively, email the Employment Plus Privacy Officer at (Please note that this email address is for enquiries relating to privacy matters only – for all other matters please submit an enquiry via the website).