Course duration: 18 weeks
10 February 2021 to 11 June 2021

This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions required for basic retail operation positions. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail outlets. Individuals may work with some autonomy or in a team but usually under close supervision.

This course is held virtually via Teams every week on Wednesdays, Thursdays and Fridays. Each day comprises a morning and afternoon online session and all sessions must be attended.