MUTUAL OBLIGATION REQUIREMENTS
Some mutual obligation and job search requirements are still being impacted as a result of COVID-19.
You should receive a text message directly from the government to advise you of changes to your personal obligations, however we recommend you check the the Services Australia website regularly on the link below, to ensure you always have the most up to date information relating to your area.
Please check guidelines in your region/state regarding site visits, as you may be required to wear a mask or show a vaccination certificate before entering.
Do you have a disability? Have things changed for you because of coronavirus (COVID-19)? Do you need support in a language other than English? Help is available.
Call the Disability Information Helpline on 1800 643 787 and ask for an interpreter, or call Translating and Interpreting Services on 131 450 and ask for the Disability Information Helpline on 1800 643 787. Information about the Disability Information Helpline is also available in 63 languages. Visit www.dss.gov.au/disabilityhelp for more details.
ACCESSING ALLIED HEALTH SERVICES
Most people find unemployment to be a really difficult time. Your mental health is important, particularly at the moment. If you would like support with your mental health, or just need someone to talk to, you can speak with our Allied Health team.
What is telehealth?
Telehealth connects people during times of isolation, making access to mental health support easier.
Telehealth counselling is a counselling session where you and your Allied Health team member are not in the same room as each other and use technology, like a phone or video conference to see and hear one another.
How does it work?
You can contact our National Service Centre on 136 123. They will help you make an appointment for a telephone appointment at a time that suits you, and then one of Allied Health professionals will give you a call at an agreed time. You will need to find a private and quiet space where you won’t be interrupted (or request those you live with not to disturb you). All consultations done via telehealth are secure and will not be recorded.
Within each session, your health professional typically invites you to share what’s been going on in your life, what’s bothering you, and any goals you’d like to discuss, including employment. You won’t be criticised, interrupted or judged as you talk.
How long does it last?
Telehealth sessions are usually 50-60 minutes in length. How many times you use the service is up to you and will depend on your situation.
How much does it cost?
This service is FREE for participants engaged with Employment Plus.
Employment Plus Allied Health Services is not a crisis service and you will not be able to contact your health professional outside of normal business hours. Your health professional will help you develop a plan of what supports you have in place for between sessions, and if you do find yourself in crisis you should call Lifeline on 13 11 14.
Additional resources for anxiety during this time:
Beyond Blue has information about how to care for your mental health and the people around you during the Coronavirus. Their website also includes resources for further information and help.
Smiling Mind has a COVID-19 support page with helpful information on their website about how to calm yourself if you’re feeling anxious, and how to use various strategies to manage and prevent anxiety.
ABC’s Mindfully podcast (produced in partnership with Smiling Mind) has created a short meditation called "Corona Calm – soothe an anxious mind" to help people feel a sense of calm during these complicated times.
Talking with children