Last updated: October 19, 2026

With skills shortages continuing across many industries, employers are increasingly recognising the value of looking beyond health conditions and focusing on a person's skills, experience and potential.

The Business Benefits

Creating opportunities for people with mental health conditions or chronic pain is not just the right thing to do. It's good for business.

Employers who build inclusive workplaces gain access to a wider talent pool, benefit from diverse perspectives and often see stronger staff loyalty and retention. Australian Government resources highlight that inclusive workplaces can improve productivity, innovation, workforce participation and organisational sustainability.

Many people managing depression, anxiety or chronic pain develop valuable workplace strengths, including:

  • Resilience and problem-solving skills
  • Strong self-management and organisational abilities
  • Empathy and emotional intelligence
  • Adaptability when facing challenges
  • Commitment and determination to succeed

As with any employee, individual strengths and capabilities vary, but these qualities can be significant assets to a team.

Understanding the Conditions

Mental health conditions are common in Australia. Around one in five Australians experience a mental health condition each year, and almost half will experience one during their lifetime. Depression and anxiety are among the most common conditions.

Chronic pain is also widespread, affecting around one in five Australians. Many people with chronic pain continue to work successfully while managing their condition.

Importantly, these conditions do not define a person's ability to perform their role. Many individuals require little or no workplace adjustment and can perform at a high level throughout their careers.

Small Adjustments Can Make a Big Difference

Supporting an employee doesn't always require major changes. Practical adjustments may include:

  • Flexible start and finish times
  • Opportunities to work from home where suitable
  • Scheduling medical appointments around work commitments
  • Clear communication and role expectations
  • Ergonomic equipment or workstation modifications
  • Temporary adjustments during periods of treatment or symptom flare-ups

The Australian Government's JobAccess service provides free advice and support to employers, including access to workplace assessments and funding for eligible workplace modifications through the Employment Assistance Fund.

Building a Supportive Workplace

A supportive workplace culture benefits everyone. Open communication, respect, flexibility and a focus on wellbeing can help employees feel valued and perform at their best.

Research consistently shows that good work can support mental wellbeing, while inclusive and mentally healthy workplaces help attract and retain skilled employees and contribute to stronger business outcomes.

Need Support?

If you're considering employing someone living with depression, anxiety or chronic pain, Employment Plus can help connect you with job-ready candidates and provide ongoing support throughout the recruitment journey.

Together, we can create opportunities that benefit both employers and job seekers while building stronger, more inclusive workplaces. Ask your consultant about our Inclusive Employment Program.

Sources: [jobaccess.gov.au], [atworkaust...lia.com.au][mentalheal...ion.gov.au] [worksafe.vic.gov.au][dss.gov.au], [business.gov.au][health.gov.au], [mentalheal...ion.gov.au]

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